Knowledgebase

Can I have multiple domains pointing to my site?
Yes, we do offer unlimited domain addons on all your shared hosting plans. Before adding on the...

Can I run Magento on your servers?
Yes, all our servers meet the software requirements for Magento E-Commerce software.

Can I use CGI scripts?
Users can upload and use CGI, Perl and Python scripts of their own in the /cgi-bin directory....

Can I use cron jobs?
Yes, cron is enabled on all our plans. You can access and configure cron jobs in your cPanel.

Can you transfer my site over to your servers?
Yes, we can. Please open a support ticket, provide us your old login details and we will transfer...

Do you allow remote MySQL?
Sorry, we don't allow remote MySQL due to security reasons.

Do you offer a trial?
We don't offer trial accounts due to security reasons. However, we do have a full 7 day money...

Do you support Ruby on Rails?
Yes, we support Ruby On Rails. We run the latest stable versions of Ruby and the Rails...

Do you support Zend Framework?
We fully support Zend Framework on all of our shared and reseller hosting servers. While we do...

Is there a contract?
We do not tie you to any contracts, but if you ever wish to cancel we require that you do so at...

What is your setup time?
We guarantee a setup time within 24 hours. The usual setup time is between 1-8 hours. Factors...

What OS do you use?
We use the newest CentOS on all our servers.

What's your max_memory in php.ini
We allow up to 128 MB of memory for a single script. However if your site is very busy and uses...

Which payment methods do you accept?
We currently accept PayPal, MoneyBookers, AlertPay and LibertyReserve. If you do not have any of...

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