Why is my site down?

Please keep in mind that just because you cannot reach your website, it might only be down for you. We have firewalls on our systems that will automatically block people (for 15 minutes) if they fail their login too many times.

We do this for your protection, so people can't try to guess your passwords. If you cannot reach your site or cPanel, the best way to figure out if the server is down is by going to http://downforeveryoneorjustme.com and putting in your domain name.

  • 540 Users Found This Useful
Was this answer helpful?

Related Articles

How to access cPanel?

The easiest way to reach CPanel is to go to http://yourdomain.com/cpanel/

How do I export or import my MySQL DB?

The best way to import or export a database is via PHPMyAdmin. There is a tab for Importing and...

How to increase bandwidth?

You can open a support ticket with a request to increase the bandwidth.

Where is PHPMyAdmin?

You can access PHPMyAdmin by selecting the "phpmyadmin" option under the "Databases" option...

What should I use for my incoming/outgoing servers?

Please use the following information for e-mail settings:   Protocal: POP3 Incoming Mail...