Why is my site down?

Please keep in mind that just because you cannot reach your website, it might only be down for you. We have firewalls on our systems that will automatically block people (for 15 minutes) if they fail their login too many times.

We do this for your protection, so people can't try to guess your passwords. If you cannot reach your site or cPanel, the best way to figure out if the server is down is by going to http://downforeveryoneorjustme.com and putting in your domain name.

Was this answer helpful?

 Print this Article

Also Read

How to increase bandwidth?

You can open a support ticket with a request to increase the bandwidth.

How to password-protect my folder?

With CPanel, you have the ability to password protect a folder within your website. You can...

How to access cPanel?

The easiest way to reach CPanel is to go to http://yourdomain.com/cpanel/

What should I use for my incoming/outgoing servers?

Please use the following information for e-mail settings:   Protocal: POP3 Incoming Mail...

What folder do I publish my site to?

You can access the specific folder either by using an FTP client and/or the File Manager via...